vHealth by Aetna delivers primary care services by joining all the dots to provide its customers accessible and quality outpatient services. With the focus on clinical excellence, digital technology and wide network of healthcare partners, vHealth by Aetna service provides telephone/video consultations and coordinate the delivery of care to people’s homes (blood tests, medicines, home health care) with its health partner network spread across 38 cities. vHealth service is offered in India by Aetna’s fully owned subsidiary, Indian Health Organisation Pvt. Ltd.
Vhealth Card Variants
|Product features||VARIANT 1999||VARIANT 2999||VARIANT 4999|
|vHealth Doctor Consultation||Yes||Yes||Yes|
|Netmeds Pharmacy Vouchers (Worth - INR 500)||2 Vouchers||4 Vouchers||4 Vouchers|
|Diet Fit Management||2||3||4|
|Health Check Up Premium – 84 Tests||2||3||4|
|Members Covered||Up to 2 Family Members||Up to 3 Family Members||Up to 4 Family Members|
|Tenure||12 months||12 months||12 months|
Frequently Asked Questions
You may add more family members, which includes only husband, wife, children, parents and siblings of husband and wife can be added in the plan.
Customer can avail teleconsultation services which are available all days (except national holidays and Sundays) between 8am and 8 pm. Consultations are unlimited until the validity of membership.
Our products are meant for all age group and there is no restriction related to health. You are entitled to enroll and avail vHealth benefits irrespective of your health condition, age or gender.
Member to call vHealth help desk no. 18001034466 between 8 am to 8 pm all days except national holidays. According to timing, client will either be connected to IHO Swiss certified doctor or network doctor. Member (caller) must be at least 18 years of age to utilize this benefit.
You may choose to visit our website www.vhealth.io, you can locate any center on IHO’s panel with the help of a map. Simultaneously, you can call our help desk number and our team will be more than happy to help you.
Those who are able to use their mobile device & launch mobile apps will be able to utilize the vhealth by Aetna app.
English, Hindi, Kannnad, Telegu & Tamil
The service is delivered by Indian doctors with MBBS and md qualifications, these doctors are also trained and certified in Swiss standards of telemedicine practice.
These doctors are based at vHealth by Aetna telemedicine center operating from 8 am – 8 pm, Monday to Saturday.
In case of pharmacy voucher of 500, and the order value is less than 500, no remaining balance will be returned.
If the order value is more than 500, the remaning balance is to be paid by cash or card as applicable
IHO Card & pharmacy voucher CANNOT be clubbed together to purchase medicines in one order/billing. Separate orders may be placed.
In case of Netmeds, members can use 2 netmeds vouchers simultaneously.
In case of issues with vouchers/discount, please call IHO help desk 1800 103 4466 for assistance